Terms and Conditions
1. Software Charges
Software charges, Renewal charges & AMC are subject to change without any prior notice. And the charges once paid are not refundable at any circumstances. All software renewal & AMC charges should be paid in advance & the mode of payment will be decided by DOPAS as per the convenience.
2. Software License & Renewal
Software will be provided with an expiry date and it should be renewed time to time by paying specified renewal fees, otherwise the service will be discontinued and DOPAS will not be responsible for any business loss (including loss of commission, payment obligation of default fine, loss of rebate, loss of data, goodwill or wasted expenditure) or any other indirect or consequential loss. And software will be provided to each and every DOP ID separately, additional charges should be paid for each and every ID, even if it belongs to one person.
3. Software Service
You can download our software from www.dopagentsoftware.com & we try to ensure the best service at any point of time. But DOPAS has no obligation to provide the personalized services like re- installation, Updating & training of products. And updates may be provided as and when it required, only if the main product service is active, and updates will be provided without any customization.
4. After-Sale Service
It is our endeavor to provide best quality service & support to our customers. DOPAS can provide training of the application on installation day as a complimentary service. And additional support & training can be given only as per the time & availability of Support team and you may be liable to pay additional charges, and the charges can be changed from time to time. DOPAS not liable to customize the application as per your needs, not liable to troubleshoot the application with your hardware and software configurations. And the support will be available only when the Software validity is not lapsed.
5. Software Description
DOPAS tries to provide accurate information on its website. The contents, information, software, features and services on this website may include inaccuracies or typographical errors. DOPAS reserves the right to change the features or services at any point of time without prior notice to its customers and the features may vary from the description on its website.
6. Remote Support Software
You are agreeing to use any of the Third party Remote Support Software’s to access your computer & make the necessary changes on it while you take support or training from our staff. Even though we take utmost care while accessing your system, DOPAS is not liable for any loss or damages, in any form, caused by using these third party software’s on your computer. In-person installation and training can be given only those areas where DOPAs has its own offices and representatives. And all other areas, the installations, training & support can be given telephonic or online by using any of the Remote support Software’s.
The Performance of DOPAS mainly depends on the system configuration on which the software is installed, internet connectivity & DOP Agent Portal.
DOPAS doesn’t warrant that the software will be error free or the service will be uninterrupted & error free or it can meet all your requirements or it will be compatible with all your Hardware & Software configurations. You shall provide and maintain all internet and other equipment necessary to access DOPAS, and the costs of any such equipment and/or internet connections, shall be borne solely by you. You are responsible for operating your own equipment used to access DOPAS.
The maximum liability of DOPAS to its users or any other third party will be the latest payment to DOPAS against software charges, paid by that particular user.
You authorize DOPAS to access DOP Agent Portal and your customer data on your behalf and prepare schedules, download reports, make necessary changes and print or reproduce the documents. You expressively agree that use of DOP Agent Software to access DOP Agent portal is at your own risk. You also have no objection to share your portal data with DOPAS or its Back office.
11. Accuracy of Data
DOPAS is not responsible for any errors, omissions or misrepresentation of data & its reports. Please verify the veracity of all information & reports on your own before undertaking any action.
12. Discontinue of service
DOPAS reserves the right to terminate the services or withdraw support on Software to its users at any point of time , if such users defaults in payments or defaults in any of the given terms & conditions or because of any unavoidable circumstances like changes in DOP Agent portal, changes in law or any. Regardless of the reason for cancellation or termination of service or support the fee charged is non-refundable for any reason .DOPAS will not be responsible for any business loss (including loss of commission, payment obligation of default fine, loss of rebate, loss of data, goodwill or wasted expenditure) or any other indirect or consequential loss due to discontinuation of Service or support on Software.
13. Miss appropriation of Data
You agree not to use DOPAS website or software for copying of account information of an agent for the benefit of another agent; or data mining, or similar data gathering and extraction.
14. Exclusion of Remedies
DOPAS or the third party providers will not be liable to you or anyone else for any direct, indirect, special, incidental, or consequential damages of any kind arising out of your use or inability to use the software or its relevant data (including, without limitation, loss of profits, revenue, use of software or any associated hardware or software, data or goodwill), even if such parties have been advised of the possibility of such damages.
Once you download our software and provided your phone number, you have no objection to receive promotional, transactional and commercial communications through email or SMS or Voice Call from DOPAS.
16. Data Protection
In order to carry out the services of this engagement and for related purposes such as updating or enhancing our client records, analysis for management purposes and statutory returns, legal and regulatory compliance and crime prevention, we may obtain, process, use and disclose personal data about you. Your data will not be accessed by us for any marketing purpose. We may send you marketing emails/SMS/voice calls for its own products however your data will never be shared with any outside marketing agency.
Any dispute related in any way to your visit to this website or to software you purchase from us shall be arbitrated by Panchkula Jurisdiction only. By using this Website you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement
18. Change in T&C
DOPAS has the right to change, add or remove the given terms and conditions at any point of time without prior information to their customers